Meet the Team
Donald T. Burton
Vice President of Claims
Equipped with a compliance and regulatory background, Adam began his insurance career in 1999 with a large, international insurance carrier. Initially in the role of claims adjuster, he built an extensive knowledge of both negotiation strategy and policy that included property and Liability claims, personal and commercial lines claims, trucking and transportation claims as well as the ability to work proficiently with self insured entities and municipalities. It did not take long for his skills to be recognized, earning him multiple promotions, ultimately landing the esteemed position of Regional Claims Manager. Realizing great success and recognition in his new role, Adam would still strive for a greater challenge. Looking for the autonomy to apply his skills and abilities in a dynamic, growth forward environment, Adam found his next opportunity in his own back yard. Upon joining Burton Claim Service in 2005 as a claims manager, Adam quickly made an impact across the board. Utilizing his vast experiences and technical abilities he was able to add immense value in the areas of claims processes, procedures and protocols, ultimately promoting to Vice President- Claims. In this role, Adam remains a consummate leader with a positive, daily hands-on approach. Adam has had the distinguished opportunity to serve on many boards and committees during his career, not only for Claims entities but Insurance Agencies and Carriers as well. Adam possesses a Bachelor of Arts degree from Florida Atlantic University.
Thomas M. Moncello
Vice President Business Development
Beginning his insurance industry career in 1996, Thomas initially held the position of Field Claims Adjuster Trainee for a non-standard automobile insurance carrier. It did not take long for him to promote from that position, eventually moving on to a more supervisory position with a large program business insurance carrier. While there, Thomas continued honing his claims policy and negotiation skills, broadening his experience to include trucking, transport, towing, black car & limousine as well as commercial property and Liability. To further his professional career, another move was made as he was drawn to a carrier owned Third Party Administrator. This move allowed Thomas exposure and experience outside the carrier world, working with multiple carriers from a TPA perspective handling claims, and then quickly moved to a supervisory role. Tasked with SIU investigations and DOI Compliance, this role enhanced his well rounded claims experience. Chosen specifically by the President of the company, Thomas was again promoted where he served as The National Director of Marketing, utilizing his vast experience to acquire and inform existing and potential clients. This position afforded more experience and exposure to an industry that has welcomed him, allowing him to utilize his excellent industry reputation to make his most recent move. Since Joining Burton Claim Service, Inc. in 2010, Thomas has served as Vice President- Business Development where his role continues to be Client focused, assuring accessibility and quality to our many current and future clients. Thomas holds multiple insurance industry designations as well as a Bachelor of Science degree from The Florida State University.